Key information about data protection
Data controller: Bay Lingo, S.L. (NIF: B56327810) - “Bay Lingo”.
Purposes: Offer and manage language teaching services and activities, and related activities; provide ways for interested parties to contact and communicate with us, responding to queries and requests; inform, organise and disseminate Bay Lingo activities and initiatives; send informative and commercial communications related to our services; manage and analyse the use of our website and presence on social media.
Lawful bases: Processing is necessary to provide our services (“contractual or pre-contractual relationship” according to article 6.1.b of the GDPR); consent of the data subject (GDPR art. 6.1.a); legitimate interest of Bay Lingo (GDPR art. 6.1.f).
Recipients: We do not expect to disclose data to third parties except where required by law or in specific circumstances described in this policy. Publication of images of clients, students and people related to the company on the Bay Lingo website and social media presence.
Rights: You can exercise your rights related to the protection of your personal data at Plaza Marqués de Seoane 3, Bajo BC, 20110 Pasai San Pedro, Pasaia (Gipuzkoa) or at the email address info@baylingo.com. Privacy Policy and Protection of Personal Data of the Bay Lingo, S.L. website
1. Data controller
The Data Controller is Bay Lingo, S.L., hereinafter “Bay Lingo” or “Data Controller”. NIF: B56327810 Address: Plaza Marqués de Seoane 3, Bajo BC Postcode: 20110 Pasai San Pedro, Pasaia (Gipuzkoa) Email: info@baylingo.com
2. Applicable legislation
The basic regulations on the protection of personal data applicable to the data processing carried out by Bay Lingo are: a) EU Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 regarding the protection of natural persons with regard to the processing of personal data and the free movement of such data (“GDPR"). b) Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights (“LOPDGDD"). c) Their respective supplementary and implementing legislation.
3. Websites and social media channels
The official Bay Lingo website is located at www.baylingo.com. Bay Lingo's main official social and professional media channels are: Instagram and Facebook. For the purposes of this Privacy Policy, from this point onwards the official Bay Lingo website and official social media channels will be called, “the website”, except when otherwise specified.
4. Purposes and lawful bases
In compliance with current regulations on Personal Data Protection, users are informed that the personal data they provide by any means located on the website or official channels on Bay Lingo social media (via email, forms, etc.), or as a result of their use, may be incorporated into Bay Lingo data processing systems.
The purposes of the data processing that may occur through the Bay Lingo website are:
a) Offer and manage language teaching services and activities, and related activities in which Bay Lingo participates. Main lawful basis: Processing is necessary to provide our services (“contractual or pre-contractual relationship” according to article 6.1.b of the GDPR)
b) Provide ways for interested parties to contact and communicate with us, responding to queries and requests. Main lawful basis: Consent of the data subject (GDPR art. 6.1.a), when they provide their data for these purposes
c) Manage and analyse the use of our website and presence on social media. Send informative communications related to our services and activity. Main lawful basis: Legitimate interest of the Data Controller (GDPR art. 6.1.f)
5. Duty of secrecy
The Data Controller is committed to the privacy and protection of user data. The processing of your personal data will be carried out confidentially and in compliance with these regulations.
6. Collection of personal data
The Controller does not require you to provide personal data to access the website. However, on the website there may be forms (contact, register, etc.) whose use requires the user to provide personal data, mainly identification and contact details. The user provides their personal data freely and voluntarily. Bay Lingo does not request more personal information than is necessary to carry out the requested service.
The user who sends or uploads any type of content (data, documents, texts, videos, sound, photographs, graphics, messages or other material) declares and guarantees to do so in a manner that complies with the conditions expressed herein and current legislation. The user who includes personal data of third parties declares that they have their express and demonstrable consent for their processing. The inclusion of third party data without their express consent is prohibited.
The user is solely responsible for the accuracy, validity and lawful use of the data included, and Bay Lingo is not responsible for information submitted unlawfully or inaccurately. Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided and undertake to keep it duly updated. Failure to complete or incorrectly complete fields indicated as mandatory in the website forms may result in the Data Controller being unable to respond to the user's request.
The Data Controller will collect personal data in an a manner that is adequate and relevant to the stated purposes, utilities, services or features included in its website, in a specific, explicit and legitimate manner, so in no case will fraudulent, unfair, illicit means be used or that in any way endanger the legitimate rights of users. Sending information through this website necessarily implies express acceptance of this privacy policy and the general conditions of the website.
7. Collection of data from minors
Some services may be directed to minors. In these cases, if appropriate as established in the regulations on the protection of personal data, the Data Controller would request the consent of the parents or legal guardians for the collection of data from minors.
Bay Lingo recommends that users consult the different materials that the supervisory authorities have developed in relation to the protection of personal data of children and young people.
This information (recommendations, manuals for using new technologies, educational videos, etc.) is available on the websites of the Basque Data Protection Agency:
and the Spanish Data Protection Agency:
http://tudecideseninternet.es/aepd/
8. Mailing lists and subscriptions
In the case of subscribing to newsletters or similar services that involve the processing of their personal data, users may request to unsubscribe from said services at any time by sending a request to the email address info@baylingo.com or using any other means that Bay Lingo provides for this purpose, such as the ‘Unsubscribe’ link, located at the end of the newsletters themselves.
9. Job applicants
The person who provides their CV applying to work at Bay Lingo through forms, email, social or professional media channels or similar mechanisms, is informed, in accordance with the provisions of the regulations on Personal Data Protection, that the data provided through their job application will be incorporated into our data processing called “Resumes and Personnel Selection”.
Your data may be used for the purpose of considering you for future Bay Lingo recruitment processes, which may be carried out internally or by external companies that Bay Lingo hires to carry out personnel selection processes.
Bay Lingo will retain your CV for approximately one year. After this, the data will be destroyed applying the necessary security measures to guarantee its confidentiality.
If you do not agree with any of the purposes described, please inform us in writing as soon as possible. Likewise, if there is any change to your data, please keep us informed. You can exercise your rights related to the protection of your personal data (deletion, access, rectification, restriction of processing, portability, objection, etc.), as well as any request on this matter as indicated in the “Rights of data subjects” section of this Privacy Policy.
10. Link to social media and web channels
This website may offer links to social media and external web sites and channels. Bay Lingo assumes no liability in relation to these linked sites. The user who accesses social media and external web sites and channels, related to Bay Lingo, from the links located on this website or in any other way, is previously and expressly informed that the conditions of use, privacy policies, cookie policies and any conditions or regulations depend on the entities responsible for said social media and web sites and channels, and never on Bay Lingo.
11. Bay Lingo presence on social media
Bay Lingo has profiles on social and professional networks, with the main purpose of disseminating its services and activities. The content published through these channels is provided for information.
By registering on the Bay Lingo profiles with their profile on the social or professional network, the user grants their express consent to Bay Lingo for the processing of their personal data in accordance with this Privacy Policy.
The information and personal data voluntarily provided by the user through Bay Lingo's social media may be processed for the purpose of contacting the user and responding to the queries and requests they make, sending informative and commercial communications, managing events, contests, raffles, invitations and similar activities, understanding users’ opinions and feedback of Bay Lingo and its publications, and managing, in general, Bay Lingo's presence on social media.
Users are informed that the information and content (data, text, videos, sound, photographs, graphics, comments, messages or other material) that they publish through Bay Lingo's social media (including, where applicable, personal data) may be made publicly available to other users of the social media and may be freely visible, commented on and shared by their visitors, under the terms established by each social network.
From the user profile configuration of each social or professional network, the user can configure what information they want to make public in each case, see the permissions they have granted, delete or deactivate them, and manage their publications according to their criteria and the rules of use of each social or professional network.
The user will be solely responsible for ensuring that their publications comply with current legislation, the rules of use and privacy policies established by the corresponding social or professional network and those of Bay Lingo, which does not assume any responsibility in relation to the publications that each user makes. Bay Lingo will unilaterally and without prior notice remove any content that it considers to violate current legislation, the rules of use and established privacy policies, or that it considers inappropriate.
Bay Lingo may follow other profiles on social or professional networks, or redistribute third-party publications, without this fact implying any kind of connection with them.
In turn, Bay Lingo channels on different social or professional networks may be followed by other users of those networks, or their publications may be shared again by third parties, without this fact implying any kind of connection with them.
Bay Lingo reserves the right not to respond to messages or comments received through these channels. Bay Lingo may modify or delete at any time and without prior notice the publications made on its social or professional networks.
By becoming a follower or clicking "Like" on social or professional networks, you consent to the processing of your personal data in the environment of the corresponding social or professional network, in accordance with its privacy policies, Bay Lingo's access to the data contained in the contact list and for its publications, expressly including those of a commercial nature, to appear in your notices and notifications.
If the user wants to stop following Bay Lingo's official social or professional media channels, they must do so using the tools provided for this purpose by each social network.
12. Security measures
Bay Lingo will process the personal data contained in its data processing systems by adopting the technical and organisational measures that are necessary to guarantee its security and prevent its alteration, loss, processing or unauthorised access, taking into account the state of technology, the nature of the stored data and the risks to which they are exposed, whether they come from human action or the physical or natural environment, in accordance with the current legislation that is applicable regarding security measures for the processing of personal data. However, users are informed that computer security measures cannot eliminate every risk of unlawful or unauthorised access, which would not be the responsibility of the Data Controller.
In order to guarantee the security and privacy of the user, this website uses encryption technology based on secure socket layer protocols (https), so that browsing is as secure as possible.
13. Data breaches
The user must immediately notify Bay Lingo of any incident, security breach, improper or unauthorised access detected in relation to the website, private areas, access codes, presence on social or professional networks or any other circumstance that endangers the security and confidentiality of the information or the proper functioning of the website.
The email address info@baylingo.com is established as preferential notification method.
14. Retention period
The personal data provided will be kept for the time necessary to fulfil the purpose for which it is collected, determine the possible responsibilities that may arise from the purpose, or during the period that the applicable regulations establish in each case (accounting, tax, administrative, etc.), after which they will be deleted, adopting the necessary security measures to guarantee their confidentiality.
15. Rights of data subjects
You can exercise your rights related to the protection of your personal data (access, rectification, deletion, restriction of processing, portability and objection), as well as withdraw consents granted or make any other request on this matter by writing to Bay Lingo, at Plaza Marqués de Seoane 3, Bajo BC, 20110 Pasai San Pedro, Pasaia (Gipuzkoa), at the email address info@baylingo.com.
The request must include a copy of a document proving the identity of the applicant. If you make the request in your capacity as a legal representative, you must attach, in addition to a copy of the document proving the identity of the applicant, a document proving such representation.
The supervisory authority that you can contact if you do not agree with the resolution of the requests or to file a claim is the Spanish Data Protection Agency: www.aepd.es.
16. Validity and modifications
The Data Controller reserves the right to modify its privacy policy in accordance with its discretion, legislative or changes in legislation or case law. If the Data Controller introduces any modification, the new text will be published on this same website, where the user may be aware of it. In any case, the relationship with users will be governed by the rules established at the time the website is accessed. This is why the Data Controller recommends that you visit this privacy policy every time you connect to the website.
17. Jurisdiction
The relationships established between Bay Lingo and the user will be governed by the provisions of current regulations regarding applicable legislation and competent jurisdiction. However, for cases in which the regulations provide for the possibility for the parties to submit to a jurisdiction, Bay Lingo and the user, expressly waiving any other jurisdiction that may apply to them, submit to the Courts and Tribunals of Donostia (Gipuzkoa).
Bay Lingo will pursue non-compliance with this Privacy Policy, as well as any improper use of the contents presented on this website, exercising all civil and criminal actions that may correspond to it by law, including those of an economic nature.